Retail Operations Manager

1 week ago


Fort Erie, Ontario, Canada JBTL Enterprises Inc. Full time

Job Title: Retail Operations Manager

About Us: JBTL Enterprises Inc. is a leading retail company that operates in a fast-paced environment, providing excellent customer service and selling a wide range of merchandise.

Salary: $60,000 - $80,000 per year

About the Role: We are seeking an experienced Store Manager to join our team. As a Store Manager, you will be responsible for directing and controlling daily store operations, evaluating their effectiveness, and making recommendations for improvement.

Key Responsibilities:

  • Direct and Control Daily Operations: Ensure that all store operations are running smoothly and efficiently, and make adjustments as needed.
  • Evaluate Daily Operations: Analyze sales data and customer feedback to identify areas for improvement and implement changes to increase sales and improve customer satisfaction.
  • Plan and Organize Daily Operations: Develop and implement plans to meet sales targets, manage inventory, and control expenses.
  • Manage Staff and Assign Duties: Supervise and train store staff, assigning tasks and responsibilities to ensure efficient operation of the store.
  • Study Market Research and Trends: Stay up-to-date on market research and trends to determine consumer demand and competitor activity.
  • Determine Merchandise and Services: Choose products and services to sell based on market research and customer feedback.
  • Implement Price and Credits Policies: Develop and implement pricing strategies to maximize sales and profitability.
  • Locate, Select and Procure Merchandise: Source and purchase products from suppliers, ensuring timely delivery and high quality.
  • Develop and Implement Marketing Strategies: Create and execute marketing plans to promote products and attract customers.
  • Plan Budgets and Monitor Revenues and Expenses: Manage budgets, track revenues and expenses, and make adjustments as needed to ensure financial health.
  • Determine Staffing Requirements: Assess staffing needs and make recommendations for hiring or training additional staff.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise.
  • Oversee Payroll Administration: Manage payroll processes, including scheduling, timekeeping, and benefits administration.

Work Conditions and Physical Capabilities:

  • Fast-Paced Environment: Work in a dynamic, fast-paced environment with tight deadlines and pressure to meet sales targets.
  • Attention to Detail: Maintain high levels of attention to detail to ensure accurate inventory management, customer service, and financial reporting.
  • Sitting and Standing: Spend most of the day sitting and standing, with occasional walking and lifting.

Personal Suitability:

  • Adaptability: Be flexible and adaptable in a rapidly changing retail environment.
  • Efficiency: Work efficiently to meet sales targets and manage expenses.
  • Goal-Oriented: Set and achieve goals to drive business growth and success.
  • Positive Attitude: Demonstrate a positive attitude and commitment to customer service excellence.
  • Maturity: Display maturity and professionalism in decision-making and problem-solving.

Benefits: Our comprehensive compensation package includes competitive salary, benefits, and opportunities for professional development.



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