Field Services Technician

4 weeks ago

Toronto, Ontario, Canada Verra Mobility Full time

Job Overview:

The Field Services Technician will be responsible for installing, relocating, repairing, and maintaining digital Photo Enforcement solutions for municipal Public Safety programs. The Technician must ensure equipment maintains strict standards related to up-time and performance.

Key Responsibilities:

  • Install, maintain and repair business electronic equipment.
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment.
  • Perform daily checks of enforcement systems to confirm operations and monitor all systems; including but not limited to timely downloads; battery health; and overall image quality and performance.
  • Complete work orders, test and maintenance reports
  • Perform video survey as required for new business development.
  • Monitor and document the timely completion of preventative maintenance actions, work with field supervisors to adapt procedures to match equipment demands as technology evolves.
  • Provide installation support for new approach builds on construction sites or the relocation of mobile systems.
  • Perform any other relevant duties and/or responsibilities assigned

Work Environment:

A Field technician will be regularly exposed to outside weather conditions year-round, such as wet and/or humid environments, cold and/or heat, dusty and noisy work environments. Noise levels will typically be moderate to moderately loud. Technicians regularly work near moving traffic and occasional night work with reduced visibility. Some weekend and overtime work may be required. Working at heights from a ladder may be required. Field technicians frequently work alone and must have knowledge of personal and construction safety practices on traffic work zone projects.

Requirements:

  • Experience in digital photography, network installation and computer technology is required.
  • Ability to work outside with minimal supervision required.
  • Excellent communication (written and verbal), strong multi-tasking, and effective organizational skills.
  • Working knowledge of Microsoft Office.
  • Valid driver license, clean driving record, and some travel required.

Physical Requirements:

The following physical demands are representative of what a field technician may encounter in the field and are essential functions of the position.

  • You will be involved primarily with field work on roadside sites involving long-term standing and perhaps repetitive motions.
  • You must have the ability to stand or sit for long periods of time and to perform strenuous physical labor under adverse field conditions.
  • Field Technicians must have the ability to use your hands to handle, finger or feel; reach, climb or balance; crouch, stoop, crawl, kneel and sit.
  • Frequent ladder use is required with the ability to climb, descend, balance and work safely at heights on ladders for long periods at time.
  • Field Technicians must have the ability to see including close, distance and peripheral vision, depth vision and ability to focus.
  • Field Technicians must not have any limitations that would reduce their ability to drive a vehicle safely to job sites.
  • Field Technicians will regularly lift and/or maneuver awkward equipment up to 75 pounds from vehicle and ground, regularly lift and handle awkward equipment up to 25 pounds up and down a ladder and occasionally carry and handle equipment 45 pounds up and down a ladder.
  • Field employees may be asked to wear protective equipment while in the field which can include reflective gear, work boots, safety glasses, and hard hats.

Benefits:

We offer a comprehensive benefits package designed to support our employees' well being and enhance their overall experience at Verra Mobility. Our benefits include the following:

  • Extended Health Care
  • Dental
  • Vision
  • Life and AD&D Insurance
  • Two Weeks' Vacation
  • Two Weeks Sick Time
  • Tuition Reimbursement
  • Employment Insurance Leave Top-Up

Aligned with Verra Mobility Values:

  • Do What's Right – We're committed to doing the right thing for each other and for our customers – integrity is our DNA.
  • Lead With Grace – We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
  • Own It – We foster a culture of accountability and excellence, where going the extra mile is standard practice.
  • Win Together – We are ambitious and like to win, but we know we win more when we include others and work together.

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