Director of Operations

4 weeks ago

Edmonton, Alberta, Canada Edmonton Zone Primary Care Network Committee Full time

Job Title: Director of Operations

Job Summary:

The Edmonton Zone Primary Care Network Committee is seeking a highly skilled and experienced Director of Operations to lead and expand on the impact of a progressive, committed group of organizations dedicated to improving the delivery of primary care.

Key Responsibilities:

  • Administrative leadership of the organization, representing the primary care interests of both Alberta Health Services and all Edmonton Zone PCNs equally.
  • Develop effective, dynamic, and respectful relationships with all members of the EZPCNC, subcommittee chairs, staff, and other key partners.
  • Ensure the full implementation of the Zone Service Plan of the organization; support the activities of the subcommittees tasked with championing the Zone Service Plan.
  • Develop, implement, monitor, and evaluate the annual operations plan in collaboration with staff and other key partners.
  • Ensure there is an effective framework of governance (including an annual calendar) that is maintained, and all participants understand, ensuring role clarity and clear accountabilities.
  • Ensure that there is an effective operations model including risk management and other protocols, policies, and procedures that provide the direction, parameters, and documentation within which business is conducted.
  • Ensure all financial, legislative, and other requirements are met to ensure the organization remains viable and in good standing.
  • Support all activities of the EZPCNC Committee and its Co-Chairs and attend these meetings as well as all subcommittee meetings focused on governance (including the Executive Committee, Finance & Audit, Governance & HR, and Strategic Engagement & Communication).
  • Support, promote, and embed within the organization the principles of equity, diversity, and inclusion by (but not limited to) reviewing tools and processes from an EDI perspective and to practice equitable hiring and inclusion of anti-oppression related questions in interviews.
  • Work with the Committee to orient, educate, and help retain members. Ensure any public members receive specialized support to help them integrate and contribute.
  • Identify, assess, and inform the appropriate Committee of any internal and external issues or barriers which may affect the organization and its ability to achieve its objectives.

Requirements:

  • A minimum of five years, ideally more, of senior leadership experience in a small to mid-size non-profit and/or healthcare organization, preferably at the Executive Director/ Director of Operations / CEO level.
  • Experience working with a Board of Directors and a proven grasp of governance best practices, ideally with not-for-profits.
  • Demonstrated ability to implement strategic and annual plans with growth objectives.
  • Experience in financial oversight and financial management.
  • Demonstrated success in building strong partnerships and ability to advocate.
  • Ability to identify, manage, and report on organizational risk.
  • Experience in all areas of program evaluation.
  • Excellent skills in project management, negotiation, strategic decision-making, and problem solving.
  • Exceptional verbal, written, interpersonal, and presentation skills.
  • Ability to influence, motivate, and rally multiple groups around a common cause.
  • Experience managing and building successful, accountable staff and contractors in a remote work environment.
  • Skilled with various technical systems and comfortable adapting to new digital tools. Experience with Microsoft tools and Zoom an asset.
  • Demonstrated ability to work independently and successfully manage multiple priorities.
  • Related degree in business or health policy or a relevant combination of education and experience.
  • Demonstrated commitment to equity, diversity, and inclusion.
  • Due to a handful of meetings occurring outside of normal office hours, flexible availability is required.

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