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Organizational Transformation Expert

2 months ago


Québec, Quebec, Canada Mytechtal Full time

We are seeking an experienced and dynamic Organizational Change Management (OCM) Lead for Mytechtal to join their IT organization. The individual will be responsible for the development and implementation of a new OCM practice for the organization and play a key role in managing the change process.

The OCM lead requires a deep and broad knowledge of change management principles and their applications, in order to apply their knowledge to the holistic portfolio projects and other related initiatives requiring support for end users. This position will establish and lead an OCM community of practice to ensure ongoing alignment with the organization's mission, vision, and priorities, as well as reinforce consistent OCM methodologies, practices, tools, and training.

The Organizational Change Management (OCM) Lead will report to the Senior Director, IT Governance and planning and will be assigned to strategic projects and programs.

Responsibilities & Accountabilities

Develop and Implement a Strategic OCM Framework

Develop and implement a strategic OCM framework, methodology, and tools for the IT services organization.

Lead and Mentor OCM Specialists

Lead and mentor other OCM specialists and consultants, fostering a culture of collaboration, learning, and innovation.

Establish and Maintain an OCM Community

Establish and maintain an OCM community providing guidance, best practices, and resources for OCM specialists and stakeholders across the organization.

Design and Deliver OCM Training

Design and deliver OCM training and coaching IT professionals, enhancing their OCM competencies and capabilities.

Manage and Execute OCM Activities

Manage and execute OCM activities and plan recommendations for multiple, concurrent project objectives, scope, and schedule.

Conduct stakeholder analysis, change impact assessments, change readiness assessments, and change measurements as needed.

Develop and Implement Communication Strategies

Develop and implement communication, engagement, adoption strategies, and tactics ensuring stakeholder engagement and commitment.

Identify and manage OCM risks and issues, escalating and resolving them as appropriate.

Works with HR to create mechanisms to encourage new desired behaviors. This process may involve redesigning jobs and defining new behavioral competencies and performance metrics.

Evaluate and Report on OCM Effectiveness

Monitor and evaluate the effectiveness and outcomes of OCM interventions, providing feedback and recommendations for improvement.

Report on the status and progress of OCM projects and programs, highlighting achievements, challenges, and lessons learned.

Requirements and Qualifications

Academic Background

Bachelor's degree in any of the following domains: business, management, psychology, communication, or related field.

Certification in OCM, project management, or related field is an asset.

Experience and Skills

A minimum of 7 years of experience in leading and handling OCM projects and programs, preferably in an IT services organization.

Proven track record of delivering successful OCM outcomes for complex and large-scale IT projects and programs.

Strong knowledge and skills in OCM frameworks, methodologies, and tools, such as ADKAR, Kotter, Prosci.

Salary Range: $120,000 - $180,000 per year

This salary range is based on industry standards and takes into account the level of experience and qualifications required for this role.

Mytechtal offers a comprehensive benefits package, including health insurance, retirement savings, and paid time off.