Sales Floor Team Lead
2 weeks ago
Job Title: Sales Floor Team Lead
About Us: We are a leading Canadian retail business, seeking an experienced and motivated Assistant Store Manager to support our team in providing exceptional customer service and driving sales growth.
Job Summary: As an Assistant Store Manager, you will be responsible for overseeing daily store operations, supporting the Store Manager, and ensuring seamless execution of company initiatives. Your hands-on approach, leadership skills, and ability to prioritize tasks efficiently will be essential in fueling the growth of our successful business.
Responsibilities:
- Support the Store Manager in managing daily store operations, including supervising staff and coordinating resources to maximize results and store appearance;
- Act as manager on duty in the absence of the Store Manager, ensuring smooth day-to-day operations;
- Train new and current employees on key store processes and procedures;
- Provide quality customer service, resolving issues promptly and effectively;
- Opening and closing the store, ensuring cleanliness and adherence to company standards;
- Participate in inventory control and loss prevention processes, identifying areas for improvement;
- Support recruitment, performance management, and dismissals processes;
Requirements:
- Minimum of one (1) year of experience in the retail industry, preferably in a management role;
- Flexible availability required, with the ability to work varied shifts, including evenings, weekends, and holidays;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers;
- Able to prioritize tasks efficiently, manage multiple responsibilities, and meet deadlines;
- Familiarity with merchandising activities, inventory management, and store visual presentation;
Benefits:
- $65 per hour salary, competitive among industry standards;
- Company-matched pension plan, ensuring financial security for your future;
- Dental care available, promoting employee well-being;
- Casual dress code, fostering a relaxed and comfortable work environment;
- Overtime pay available, recognizing extra effort and dedication;
Location: Dollarama L.P., 5805 Royalmount Ave, Mount-Royal, QC H4P 0A1
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