Peer Support Specialist

3 weeks ago

Vancouver, British Columbia, Canada BC Centre for Excellence in HIVAIDS Full time
Job Title: Peer Support Specialist

Job Summary: We are seeking a Peer Support Specialist to join our team at the BC Centre for Excellence in HIV/AIDS. The successful candidate will work collaboratively with our interdisciplinary team to provide peer-led support services to clients in the downtown eastside community.

Key Responsibilities:

  • Build relationships with clients and provide consistent and proactive engagement
  • Assist clients with accessing health and social services
  • Accompany clients to appointments and schedule follow-up appointments as needed
  • Liaise and coordinate with research team to improve clinical follow-up
  • Outreach clients for clinic appointments, home care visits (as needed)
  • Liaise with interprofessional healthcare team for support and communicate outcomes
  • Participate in events relevant to client goals and community engagement
  • Participate in internal and multi-stakeholder groups pertaining to peer work and areas of lived experience expertise
  • Provide clients with education re: their consumer rights and grievance procedures within the larger healthcare system and with other community providers and services
  • Provides individual and group support for clients re: empowerment, self-help education, practical information, resources, life skills, demonstrations
  • Assist clients with community integration activities, and escort clients to appointments as per healthcare team planning and collaboration with the client
  • Assist with creating an effective and supportive connection between community service providers and Hope to Health primary care team. Advocates for clients as needed.
  • Provide ongoing education to Hope to Health team members regarding the experience of individuals with lived experience in marginalized communities (including mental health conditions, substance use experiences and incarceration)
  • In collaboration with client and other team members, identify client goals to develop a care plan
  • Assists with de-escalating situations and calls in outside resources as needed
  • Use appropriate databases and electronic charting systems to add updates to client files, book appointments and add to calendar
  • Has baseline knowledge of clinic protocols and mandate and can relay this messaging to community and clients and improve client access to and understanding of care
  • Participates in the Client Engagement Committee with other Peers, clients and community members
  • Support research activities (client engagement, follow-up and retention) and quality improvement work when appropriate
  • Perform related work as assigned

Requirements:

  • Recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services, including one year of service planning experience, and experience in a peer support training program
  • Experience in community social services; or an equivalent combination of education, training and experience
  • Current First Aid and CPR certification. (An asset)

Working Conditions:

The Peer Support Specialist will work in a fast-paced, dynamic environment with a diverse client population. The successful candidate will be required to work collaboratively with our interdisciplinary team to provide peer-led support services to clients in the downtown eastside community.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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