Food Service Manager

4 weeks ago


Chatham, Canada Ontario Inc. OA Tim Hortons Full time
Job Title: Food Service Supervisor

Ontario Inc. O/A Tim Hortons is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities:
  • Establish and manage work schedules to meet business needs
  • Requisition food and kitchen supplies to maintain high-quality standards
  • Supervise and coordinate the activities of food service staff, providing guidance and training as needed
  • Develop and implement procedures to ensure food safety and quality control
  • Prepare and submit reports on sales, inventory, and customer feedback
  • Collaborate with the culinary team to develop menus and improve food preparation processes
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage
Requirements:
  • Secondary (high) school graduation certificate
  • 1 to 2 years of experience in a food service or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Physical ability to stand for extended periods and lift up to 25 pounds
Working Conditions:
  • Fast-paced environment with high volume of customers
  • Ability to work under pressure and meet deadlines
  • Combination of sitting, standing, and walking
Personal Suitability:
  • Client focus and excellent customer service skills
  • Efficient interpersonal skills and ability to work effectively in a team
  • Excellent oral communication and problem-solving skills
  • Flexibility and adaptability in a dynamic environment


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