Digital Platform Specialist
2 weeks ago
Digital Platform Specialist - Canadian Market
Company Overview:At 360 Inc., we specialize in crafting innovative web and marketing solutions tailored to meet the unique needs of Canadian car dealerships. Our comprehensive package includes flexible work arrangements, group insurance from day one, unlimited telehealth services for you and your family, and more.
Job Description:We are seeking an experienced Application Specialist to join our team and support our diverse range of web platforms, including SEO aspects. The ideal candidate will possess a solid understanding of website design and SEO issues, exceptional problem-solving skills, and excellent communication abilities.
Main Responsibilities:- Be the expert advisor/reference person for everything related to websites/platforms at 360 Inc.
- Familiarize yourself with all of our different web platforms, including associated restrictions (OEM, platforms, etc.).
- Review escalated tickets related to websites, documenting and directing them to the appropriate teams.
- Coordinate problem resolution by analyzing and prioritizing tickets for our development team, ensuring product quality after deploying fixes.
- Support our installation team in implementing new web solutions.
- Maintain up-to-date knowledge of our software to support it autonomously.
- Minimum of 3 years of experience in the website industry or equivalent experience.
- Bilingualism required (English / French).
- Comfortable working with computer tools.
- Hybrid work arrangement and flexible hours.
- Computer equipment provided for home and office use.
- Unlimited virtual medical clinic for you and your family.
$60,000 - $80,000 per annum, depending on experience.
Additional Perks:- Social events: happy hour, team dinners, Halloween, Christmas party, children's Christmas...
- Coffee, tea, snacks (cereal bar) and drinks available in a warm, family-friendly work environment.
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