UX Content Specialist

4 weeks ago


Burlington, Ontario, Canada Co-operators Full time

About the Role:

We are seeking a talented UX Content Specialist to join our design and experience team at Co-operators. As a UX Content Specialist, you will work closely with creatives, researchers, and cross-functional colleagues to create exceptional experiences for our customers.

Key Responsibilities:

  • Write, edit, and proofread clear and accurate copy for web and mobile that reflects Co-operators' voice and tone.
  • Partner with designers, product teams, marketing, legal, and compliance to ensure responsible, meaningful, well-designed content that is inclusive and accessible.
  • Present and communicate your work, collecting feedback, making recommendations, and improvements from that feedback.
  • Align with other writers and content practitioners to ensure cohesive and connected voice, tone, style, and strategic messaging throughout our digital ecosystem.
  • Leverage discovery research and user testing to inform and evaluate your work.

Requirements:

  • 3-5 years of experience working in digital copywriting, UX writing, or content design.
  • Strong writing and editing skills.
  • Working knowledge of UX design principles and related production practices.
  • Working knowledge of style guides and standards.
  • Excellent organization, time management, critical thinking, analytical, and creative problem-solving skills.
  • Strong collaborative abilities to work effectively with team-mates.

About Co-operators:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, and we prioritize our people to ensure we provide a strong culture and development opportunities that enable our team to thrive and live our purpose.

What We Offer:

  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • A comprehensive total rewards package, including group retirement savings plans, pension, and benefits.

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