Customer Experience Representative

2 weeks ago


Laval, Quebec, Canada Rogers Communications Full time

At Rogers Communications, we're looking for a talented Customer Experience Representative to join our retail team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences in our stores. Your passion for technology and commitment to providing best-in-class service will make you a valuable asset to our team.

Key Responsibilities:

  • Enhance the retail experience by providing personalized service and value-added solutions to customers
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base through personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What We Offer:

  • Competitive compensation plus commissions
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Employee discounts on Rogers & Fido products and services
  • Opportunities for career growth and development

Requirements:

  • Excellent communication and interpersonal skills
  • Passion for technology and customer service
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

Why Join Us:

  • Be part of a dynamic and innovative company
  • Contribute to a team that makes a difference in people's lives
  • Enjoy a collaborative and supportive work environment


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