Customer Service Representative

1 month ago


Laval, Quebec, Canada Randstad Canada Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Responsibilities:
  • Answer customer calls and respond to inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Provide product information and make recommendations to customers
  • Work collaboratively with the sales team to meet sales targets
  • Maintain accurate records of customer interactions and sales activity
Requirements:
  • Perfect bilingualism (English and French)
  • Minimum 3 years of experience in customer service
  • Dynamic personality and excellent communication skills
  • Ability to work in a fast-paced environment and meet sales targets
What We Offer:
  • Competitive hourly rate ($20-$23/hour)
  • Flexible work schedule (Monday to Friday, 8am-5pm or 9am-6pm)
  • 3-month contract with permanence afterwards
  • Opportunity to grow within the company
  • Opportunity to telework 2 days a week after the training period

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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