IT Support Professional

1 week ago


Mississauga, Ontario, Canada Cybernamix inc Full time

Cybernamix inc is a dynamic and innovative company seeking an experienced IT Support Professional to join our team. As a key member of our End User Services department, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless and efficient experience.

Estimated Salary: $65,000 - $85,000 per year

About the Role:

We are looking for a highly skilled and motivated individual with a passion for technology and exceptional customer service skills. The successful candidate will be responsible for:

  • Providing technical support to end-users via phone, email, or in-person
  • Troubleshooting hardware and software issues
  • Resolving complex technical problems
  • Collaborating with internal teams to ensure seamless service delivery
  • Maintaining accurate records of incidents and resolutions

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A strong background in computer systems, networks, and software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Diploma or degree in Computer Science, Information Technology, or related field

Benefits:

Cybernamix inc offers a comprehensive benefits package, including:

  • Health care plan
  • Gratuities
  • Free parking available
  • On-site amenities

Why Join Our Team?

Cybernamix inc is committed to creating a collaborative and inclusive work environment that fosters growth and development. As a valued member of our team, you can expect:

  • Opportunities for professional growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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