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Automotive Parts and Service Specialist
2 months ago
We are seeking a highly skilled Service and Parts Advisor to join our team at The 401 Group of Companies. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring accurate and efficient service delivery, and maintaining a high level of product knowledge.
Key Responsibilities- Assist clients in the parts store, providing expert advice on automotive parts and services.
- Conduct thorough inspections to diagnose vehicle issues, and develop estimates for repairs and services.
- Verify warranty and service contract coverage, and explain provisions and exclusions to customers.
- Prepare repair orders, and obtain approval signatures.
- Provide parts for Auto techs, and assist in maintaining accurate inventory levels.
- Develop and maintain strong relationships with customers, and provide exceptional customer service.
- Stay up-to-date with product knowledge, and participate in ongoing training and development.
- High school education or equivalent.
- Understanding of automotive parts and services.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment, and maintain a high level of productivity.
- Valid G Driver's License and acceptable driving record.
- A competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A dynamic and supportive work environment.
- Professional development and training opportunities.
The 401 Group of Companies is a leading provider of automotive, recreational vehicle, powersport, and marine products and services. We are committed to delivering exceptional customer service, and providing a positive and inclusive work environment.
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