Senior HR Generalist

3 weeks ago

Vancouver, British Columbia, Canada Global Relay Full time

About Global Relay

Global Relay is a leading provider of enterprise information archiving solutions, with over 20 years of experience in the industry. We help highly regulated firms securely capture and preserve their communications data, ensuring compliance with stringent regulations.

Our Culture

We believe in fostering a diverse and inclusive work environment, where employees can collaborate and learn from each other. Our team is dedicated to bringing the best out of our employees, enabling them to perform at their optimal potential through coaching, learning & development, and continuous feedback.

The Role

We are seeking an experienced HR Generalist to join our growing team. The successful candidate will provide day-to-day HR support, working closely with the HR Leads and HR Manager to develop, implement, and deliver HR programs. This role requires hands-on involvement in all aspects of HR, including recruitment, performance management, occupational health & safety, HR system implementation & maintenance, and policy & procedure implementation.

Key Responsibilities

  • Partner with assigned business units to advise and support managers on employee relation concerns, performance management, and best HR practices.
  • Build and maintain positive working relationships with assigned business units to ensure HR services are properly executed.
  • Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization objectives and guidelines.
  • Maintain compliance with all applicable employment law requirements, company policies, procedures, and standards.
  • Plan and organize own work assignments, as well as carry out tasks as required by the HR leadership team.
  • Create HR documentation, including offer letters, onboarding documents, contractual agreements, employment confirmation letters, etc.
  • Process updates in the various HR Systems (HRIS, ATS, PAS) as required.
  • Support the annual performance management process, including facilitating employee review meetings and tracking employee performance.
  • Facilitate onboarding activities and conduct exit interviews and related activities as part of the off-boarding process.
  • Function as a team leader on assigned Human Resource projects.
  • Organize and prioritize a variety of projects and tasks in an effective and timely manner, set appropriate priorities and meet deadlines.
  • Handle employee relation issues and investigations, consult with HR leadership on complex matters and investigations.
  • Conduct cultural (final-round) interviews with internal and external applicants being considered for employment.
  • Assess and identify trends and propose solutions that will assist the HR leadership team in designing improvement strategies.
  • Work with the Recruitment team to provide support in the recruitment process: developing and maintaining job descriptions, screening resumes, interviewing and reference checking.
  • Support the Annual Compensation Program by educating managers and supporting employee communication.
  • Provide support with strategic HR initiatives, including research & recommendations, ownership & participation in the development, implementation and maintenance of initiatives.
  • Analyze and create reports based on HR metrics on an ad-hoc basis, specifically detailing the effectiveness of current HR programs and processes.
  • Provide support for the immigration process, including new hire requirements as well as ongoing visa and PR applications for new and existing employees.

Requirements

We are looking for a resourceful, business-minded individual who enjoys creative problem solving, relationship building, and delivering superb customer service. The ideal candidate will have thorough knowledge of standard HR processes, but also understand the considerations and flexibility required when dealing with the grey. They will be proactive, resourceful, and comfortable thinking outside the box, with a sense of urgency and ability to prioritize tasks effectively.

What We Offer

Global Relay is a career-building company that offers competitive compensation and benefits, as well as opportunities for growth and development. We are committed to fostering a diverse and inclusive work environment, where employees can collaborate and learn from each other. If you are up for the challenge, we would love to hear from you.

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