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Device Repair Expert

2 months ago


St Catharines, Ontario, Canada Cell Phone Repair Full time

Job Summary

We are seeking a highly skilled and experienced Technical Specialist to join our team at Cell Phone Repair. As a key member of our team, you will be responsible for staying up-to-date on the latest technology trends and ensuring that our team is equipped to repair a wide range of devices.

Key Responsibilities

  • Stay current on newly released and upcoming technology in the industry, including devices, tools, and repair methods.
  • Develop and maintain a deep understanding of device repair techniques and best practices.
  • Provide expert-level technical support and guidance to team members, including cross-training and mentoring.
  • Collaborate with the management team to develop and implement repair procedures and protocols.
  • Contribute to the development of new repair services and offerings.
  • Participate in ongoing training and professional development to stay current on industry trends and best practices.

Requirements

  • Bachelor's degree in a related field, such as electronics, computer science, or engineering.
  • Minimum 2 years of experience in a technical role, preferably in a repair or maintenance environment.
  • Proven track record of staying current on industry trends and best practices.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members and management.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.