Restaurant Operations Manager

4 weeks ago


Fort Erie, Ontario, Canada Famstr Ltd Full time

Famstr Ltd is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our food service team. The ideal candidate will have a passion for delivering exceptional customer experiences and a knack for managing high-pressure environments.

The successful candidate will be responsible for:

  • Establishing efficient work schedules to meet the demands of our fast-paced restaurant environment
  • Coordinating the activities of our food preparation and service staff to ensure seamless service delivery
  • Training staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Estimating ingredient and supply needs to ensure we have the necessary resources to meet our menu demands
  • Maintaining high standards of food quality and service to meet our customer expectations
  • Addressing customer complaints and concerns in a professional and courteous manner
  • Maintaining accurate records of sales, inventory, and customer feedback to inform business decisions
  • Preparing and submitting reports to management on key performance indicators and areas for improvement

The ideal candidate will possess:

  • Excellent communication and interpersonal skills to effectively manage and motivate our team members
  • Strong problem-solving and organizational skills to adapt to changing circumstances and prioritize tasks
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Passion for delivering exceptional customer experiences and a commitment to maintaining high standards of quality and service

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application to join our team at Famstr Ltd.



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