Restaurant Operations Manager
1 week ago
As a Shift Manager at KFC / Taco Bell - Masonville, you will oversee daily restaurant operations, ensuring seamless execution of our menu and exceptional customer service.
- Key Responsibilities:
- Develop and implement effective scheduling and staffing plans to maximize productivity and efficiency
- Supervise and coordinate food preparation and presentation to maintain quality and presentation standards
- Train and develop team members in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment
- Manage inventory and supplies to maintain optimal stock levels and minimize waste
- Hire and train new team members to ensure a strong and capable team
- Monitor and address customer complaints in a professional and courteous manner
- Maintain accurate records of sales, inventory, and other key metrics to inform business decisions
- Work Environment:
- Fast-paced restaurant environment with a focus on customer satisfaction and team collaboration
- Ability to work under pressure and maintain a positive attitude in a dynamic environment
- Combination of sitting, standing, and walking throughout the shift
- Attention to detail and organizational skills required to manage multiple tasks and priorities
- Requirements:
- Client-focused attitude with a commitment to exceptional customer service
- Flexibility and adaptability to meet changing business needs and priorities
- Strong communication and interpersonal skills to work effectively with team members and management
- Work Details:
- 30 hours per week
- Permanent, full-time position
- Language:
- English
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