Strategic Leader for Financial Services
2 months ago
The Senior Vice President of Financial Services and Payments will serve as a strategic and operational leader within our senior leadership team. Reporting directly to the Chief Operating Officer (COO), this executive will play a pivotal role in shaping and executing our financial services strategy, focusing on operational excellence, revenue growth, and product innovation.
This role will be responsible for owning P&L responsibility for the financial services division, building a short and long-term roadmap to introduce new or enhanced products and services that drive revenue growth and collaborating closely with business unit leaders across key functional areas, including product, technology development, sales and marketing, account management, and finance.
The Senior Vice President of Financial Services and Payments will be the company's senior leader and the go-to expert for the management team on the present and future of payments and broader financial services products. They will be responsible for staying abreast of the evolving regulatory environment and global best practices for developing and delivering world-class products, services, and experiences.
Key Responsibilities- Collaborate with the executive team and other key stakeholders to develop and execute annual and longer-term strategic initiatives for the financial services business.
- Oversee all aspects of our payments solution to drive maximum adoption, utilization, and profitability while ensuring we deliver on the best-in-industry customer and product experience.
- Cultivate trusted relationships with product development and go-to-market teams, collaborating on operational enhancements, product development, feature prioritization, and value communication with stakeholders.
- Develop a robust pipeline of growth strategies for current and emerging revenue streams, driving continuous innovation and market expansion.
- Engage with colleagues and customers to assess the current state of the payments business, analyzing findings, implications, and opportunities, and reporting insights to the executive team.
- Establish and maintain a consistent business review cadence, focusing on performance metrics and objectives, ensuring alignment with organizational goals.
- Conduct customer meetings to demonstrate our payment capabilities and competitive advantages, driving increased penetration of embedded offerings.
- Identify talent needs and create business cases for new roles or reallocation of existing resources to support strategic objectives.
- Proactively collaborate with regulatory experts to ensure payment innovation aligns with industry standards while pushing boundaries to drive aggressive growth.
- Serve as a senior leader at our company, fostering collaboration across all levels of the organization to drive company growth, inspire employees, exceed customer expectations, and generate value.
- Demonstrated executive leadership/general manager experience within a high-growth SaaS company, with a proven track record of delivering results and effective P&L management within a matrixed environment.
- Significant experience in B2B payments and financial services with a thorough understanding of integrated payments within a vertical SaaS context.
- Proven ability to drive product strategy and management, including securing strategic partnerships and/or acquisitions to enhance client value propositions.
- Exceptional leadership capabilities in competitive and dynamic business environments, consistently driving continuous improvement and innovation to meet client needs and scale the business.
- Operated successfully in growth environments, bringing high levels of energy and resilience with the ability to think and operate at a "strategic level," but drive execution on a "tactical level" with the willingness to roll-up sleeves.
- Entrepreneurial mindset with a passionate commitment to the role, taking true ownership of responsibilities and diligently working to exceed goals and objectives at all organizational levels.
- Ability to create and articulate an inspiring vision for the organization, aligning with the enterprise's overall strategy.
- Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights and drive decisions.
- Viewed as a leader with high integrity and forethought in decision-making, consistently acting transparently and in the organization's best interest.
- Ability to attract and recruit top talent, motivate teams, delegate effectively, celebrate diversity, and manage performance, known for developing others.
- Self-reflective leadership style, driving continuous improvement through open feedback and self-improvement, leading by example in organizational performance.
We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local employees to be in office min. once per week on our Anchor Day.
- Flexible time off policy, with an encouraged 20 days off per year.
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
We are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
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