Hotel Operations Manager

3 weeks ago


Edson, Canada Sobha Investments Ltd Full time
Job Summary

We are seeking a skilled Hotel Clerk Supervisor to join our team at Sobha Investments Ltd. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel staff, ensuring exceptional customer service, and maintaining a high level of operational efficiency.

Key Responsibilities
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist clients/guests with special needs, ensuring their comfort and satisfaction.
  • Co-ordinate, assign, and review work to ensure efficient operations and high-quality service delivery.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and operational efficiency.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a supervisory role, preferably in the hotel industry.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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