Specialized Purchasing Representative
5 days ago
Company Overview
At American Iron & Metal, we pioneer in the metal recycling industry, with a global presence and over 4000 employees worldwide. Our commitment to innovation and sustainability drives us to excel in our field.
As a leading global leader in metal recycling, we offer exciting opportunities for individuals passionate about the automotive industry. Our call center team is dedicated to delivering exceptional customer service, ensuring seamless interactions with our customers.
Job Role
As a Call Center Purchasing Specialist, you will play a vital role in buying vehicles for our various branches, assisting in day-to-day operations, and providing personalized solutions to our customers. You will be responsible for negotiating and concluding the purchase of cars, while ensuring purchasing objectives and customer satisfaction are met.
Key Responsibilities
- Answer incoming customer calls
- Take the time to understand specific customer needs and offer tailored solutions
- Explain our business model and highlight its benefits
- Negotiate and conclude vehicle purchases, considering purchasing objectives and customer satisfaction
- Follow up on pending requests and individual customers
Qualifications
- Bilingualism required (French and English)
- Excellent negotiation and persuasion skills
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Basic mathematical skills
- Ability to navigate between computer systems and applications
- Ability to multi-task in a fast-paced environment
- Interest in the automotive field
- Reliability, punctuality, and ability to work days, evenings, and weekends
- Call center experience (a major asset)
About Us
At American Iron & Metal, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting.
** Vacation accrues bi-weekly and is pro-rated during any partial year of employment.
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Laval, Quebec, Canada American Iron & Metal Full timeJob Title: Specialized Purchasing Call Center AgentWe are seeking a highly motivated and customer-focused individual to join our call center team as a Specialized Purchasing Call Center Agent. In this role, you will play a key part in buying vehicles for our various branches and assisting in our day-to-day operations.Job Summary:As a Specialized Purchasing...
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