Customer Service Supervisor
1 day ago
We are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at CansGlobal Consulting Company Ltd.
Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery. The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:- Lead a team of customer service representatives, providing guidance and support to ensure excellent customer service delivery.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Conduct performance reviews and provide feedback to team members.
- Identify and address customer complaints and concerns in a timely and professional manner.
- Collaborate with other departments to ensure seamless customer service delivery.
- 3-4 years of experience in customer service, preferably in a supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to lead and motivate a team.
- Bachelor's degree in a related field.
- Experience with MS Office.
- Knowledge of customer service software and systems.
- Competitive salary and bonus structure.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Customer Service Representative Supervisor
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Customer Service Representative Supervisor
4 days ago
Saskatoon, Saskatchewan, Canada CansGlobal Consulting Company Ltd. Full timeJob Title: Customer Service Representative SupervisorWe are seeking a highly skilled and experienced Customer Service Representative Supervisor to join our team at CansGlobal Consulting Company Ltd.Job Summary:The Customer Service Representative Supervisor will be responsible for leading a team of customer service representatives, providing guidance and...
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