Clinical Specialist, Diabetes Care

4 weeks ago

Vancouver, British Columbia, Canada Medtronic Full time
Careers that Change Lives

We are seeking a highly skilled Clinical Specialist to join our team at Medtronic. As a Clinical Specialist, you will play a critical role in supporting the clinical development and education of our products and technology.

A Day in the Life

As a Clinical Specialist, you will be responsible for:

  • Conducting on-site education and consulting to support the implementation of policies and procedures.
  • Supporting field personnel in providing the best possible outcomes and service for Medtronic customers.
  • Partnering with sales colleagues to develop and execute plans for sales within one or more business units.
  • Participating in conventions, forums, and meetings to increase product awareness.
  • Working closely with Clinical Lead, Clinical Management, and Regional Sales team to provide customer case and sales support.
  • Identifying and facilitating execution on growth opportunities with Sales and Clinical Support Team.
  • Serving as a technical resource to support sales of a specific medical product or solution.
  • Reporting complaints and Adverse Drug Reactions (ADR).
Key Responsibilities

As a Clinical Specialist, you will be responsible for:

  • Developing and executing clinical education programs designed to enhance user competencies.
  • Cultivating close relationships with strategic business partners, including all training centers and opinion leaders.
  • Providing new employee training on products, technology, and materials.
  • Assisting in developing objectives and programs for marketing and selling the Company's products.
  • Providing nursing and/or medical expertise in the development, implementation, and case reports, journal articles, and clinical reports from clinicians.
  • Planning, directing, and coordinating educational workshops and other programs, events, and activities.
  • Leading efforts to place speakers on podiums at key conferences.
  • Working with other departments to establish priorities for the Company direction, new product development, and customer satisfaction.
  • Education reporting requirements (Must document all clinical support and education).
Requirements

To be successful as a Clinical Specialist, you will need:

  • A minimum of 6 years of work experience in the healthcare or engineering field.
  • A Bachelor's degree or higher in a related field.
  • Strong knowledge of the healthcare system (National, Provincial, and/or Regional level).
  • Medical device experience.
  • Ability to develop and present educational programs and/or workshops.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Skill in organizing resources and establishing priorities.
  • Knowledge of adult education and communication principles and practices.
  • Outstanding interpersonal, verbal, and written communication skills and the ability to communicate and work effectively within a diverse community.
  • Desire to help others.
  • Composed under stress.
  • Strategic planning skills.
  • Strong communication skills.
  • Advanced knowledge and understanding of nursing and/or medical principles, methods, and procedures.
  • Ability to develop, implement, and evaluate clinical education methodologies and assessment instruments.
  • Ability to organize, prioritize, and schedule work assignments.
  • Working knowledge of conflict resolution and mediation principles and techniques.
  • A valid driver's license with no restrictions.
  • Bilingualism (Eastern posting only).
What We Offer

We offer a competitive salary range of $77K - $115K and a comprehensive benefits package.

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