Field Service Specialist

2 weeks ago


Toronto, Ontario, Canada HITACHI ENERGY CANADA INC. Full time

About Hitachi Energy Canada Inc.

We are seeking a highly skilled and experienced Field Service Specialist to join our team in Canada. This is a challenging and rewarding opportunity for the right candidate.

Job Summary:

The successful candidate will be responsible for providing technical support and services to our customers, including installation, commissioning, and maintenance of our GIS equipment.

Main Responsibilities:

  • Provide expert technical advice and assistance to customers, both remotely and on-site;
  • Install, commission, and maintain GIS equipment to ensure optimal performance and safety;
  • Analyze and troubleshoot complex technical issues related to GIS equipment;
  • Collaborate with other departments to ensure effective communication and coordination;
  • Develop and implement strategies to improve customer satisfaction and loyalty;
  • Perform field assignments to solve customers' operational problems and optimize equipment performance;
  • Review, interpret, and comment on technical specifications and resolutions;
  • Maintain accurate records and reports of work performed;
  • Participate in ongoing training and professional development to stay up-to-date with industry advancements.

Requirements:

  • Bachelor's degree in Engineering or Technologist certification;
  • 7-10 years of experience in power generation, transmission, and distribution, with a focus on GIS equipment;
  • Hitachi Energy GIS installation, commissioning, and maintenance certification;
  • Excellent problem-solving skills, with ability to analyze complex technical issues;
  • Strong communication and interpersonal skills, with ability to work effectively with customers and colleagues;
  • Able to work independently and as part of a team;
  • Proficient in using computer software and systems;
  • Willingness to travel frequently, including overnight stays.

Compensation and Benefits:

The estimated salary for this position is $120,000 - $150,000 per year, depending on experience and qualifications.

This is a full-time position, with benefits including health insurance, retirement plan, and paid time off.

Hitachi Energy Canada Inc. is an equal opportunities employer, committed to diversity and inclusion.



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