Field Service Specialist
2 weeks ago
About Hitachi Energy Canada Inc.
We are seeking a highly skilled and experienced Field Service Specialist to join our team in Canada. This is a challenging and rewarding opportunity for the right candidate.
Job Summary:
The successful candidate will be responsible for providing technical support and services to our customers, including installation, commissioning, and maintenance of our GIS equipment.
Main Responsibilities:
- Provide expert technical advice and assistance to customers, both remotely and on-site;
- Install, commission, and maintain GIS equipment to ensure optimal performance and safety;
- Analyze and troubleshoot complex technical issues related to GIS equipment;
- Collaborate with other departments to ensure effective communication and coordination;
- Develop and implement strategies to improve customer satisfaction and loyalty;
- Perform field assignments to solve customers' operational problems and optimize equipment performance;
- Review, interpret, and comment on technical specifications and resolutions;
- Maintain accurate records and reports of work performed;
- Participate in ongoing training and professional development to stay up-to-date with industry advancements.
Requirements:
- Bachelor's degree in Engineering or Technologist certification;
- 7-10 years of experience in power generation, transmission, and distribution, with a focus on GIS equipment;
- Hitachi Energy GIS installation, commissioning, and maintenance certification;
- Excellent problem-solving skills, with ability to analyze complex technical issues;
- Strong communication and interpersonal skills, with ability to work effectively with customers and colleagues;
- Able to work independently and as part of a team;
- Proficient in using computer software and systems;
- Willingness to travel frequently, including overnight stays.
Compensation and Benefits:
The estimated salary for this position is $120,000 - $150,000 per year, depending on experience and qualifications.
This is a full-time position, with benefits including health insurance, retirement plan, and paid time off.
Hitachi Energy Canada Inc. is an equal opportunities employer, committed to diversity and inclusion.
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