Director of Indigenous Patient and Family Experience

2 weeks ago


Vancouver, British Columbia, Canada Providence Health Care Full time
Job Description

Providence Health Care is seeking a highly skilled and experienced Director to lead its Indigenous Wellness and Reconciliation team. The ideal candidate will have a strong background in Indigenous health, cultural safety, and leadership.

About the Role:

  1. Oversee the development and implementation of the Indigenous Wellness and Reconciliation Action Plan.
  2. Provide strategic leadership and direction to the Indigenous Wellness and Reconciliation team.
  3. Build and maintain relationships with Indigenous communities, health organizations, and other stakeholders.
  4. Develop and implement policies and procedures to ensure cultural safety and Indigenous human rights.
  5. Lead quality improvement initiatives to enhance patient experience and outcomes.

Requirements:

  1. Master's degree in Health or Business Administration, Leadership, or Organizational Development.
  2. 7-10 years of related organizational development experience, preferably in an Indigenous health care context.
  3. Strong interpersonal and team-based skills.
  4. Demonstrated leadership and initiative in developing, implementing, and evaluating Indigenous Wellness services and programming.
  5. Knowledge and understanding of Indigenous health and wellness, cultural protocols, and Indigenous community organizations and services.


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    Job Title: Director, Indigenous Patient and Family ExperienceAbout the Role:We are seeking a highly skilled and experienced Director to lead our Indigenous Patient and Family Experience team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve the patient and family experience for Indigenous...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    Job DescriptionProvidence Health Care is seeking a highly skilled and experienced Director to lead our Indigenous Wellness and Reconciliation team. The successful candidate will be responsible for overseeing the Indigenous Wellness Liaison program and providing strategic and transformational leadership to the evolution of the IWL service models,...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    Job SummaryThe Director of Indigenous Wellness Services will lead the development and implementation of strategies to improve the patient experience for Indigenous peoples at Providence Health Care. This role will require strong leadership and collaboration skills to build relationships with Indigenous Patient Experience leads across Health Authorities and...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    Job SummaryWe are seeking a highly skilled and experienced Director to lead our Indigenous Wellness and Reconciliation team at Providence Health Care. The successful candidate will be responsible for overseeing the Indigenous Wellness Liaison program and providing strategic leadership to the evolution of the IWL service models, interventions, and programming...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    **Job Summary:**We are seeking an experienced Indigenous Patient Experience Director to join our team at Providence Health Care. As a key member of our organization, you will play a vital role in advancing Truth and Reconciliation with Indigenous peoples.**About Us:**Providence Health Care is driven by compassion and social justice, providing exceptional...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    About UsAt Providence Health Care, we are driven by compassion and social justice. We strive to provide exceptional care and innovation in the field of healthcare.Salary Range$113,195 - $162,718 per year, depending on experience.About the RoleWe are seeking an Executive Director of Indigenous Patient Experience and Cultural Safety to join our team. This is a...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job DescriptionJob Title: Indigenous Patient Care Quality OfficerJob Summary:The Indigenous Patient Care Quality Officer provides leadership and consultation in the identification, management, resolution and education of patient/client issues, and works in collaboration with key stakeholders to facilitate resolution of complaints, with a primary focus of...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryThe Provincial Health Services Authority is seeking a highly skilled Indigenous Patient Care Quality and Safety Lead to join our team. As an expert in patient care quality and safety, you will provide leadership and consultation in the identification, management, resolution, and education of patient/client issues. Your primary focus will be on...


  • Vancouver, British Columbia, Canada PHSA Full time

    We are seeking an experienced Indigenous Patient Care Quality and Safety Specialist to join our team at the Provincial Health Services Authority (PHSA).The successful candidate will provide leadership and consultation in the identification, management, resolution, and education of patient/client issues, with a primary focus on supporting complaints made by...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job DescriptionJob Title: Indigenous Patient Care Quality OfficerJob Summary: We are seeking a highly skilled and experienced Indigenous Patient Care Quality Officer to join our team at PHSA. The successful candidate will provide leadership and consultation in the identification, management, resolution, and education of patient/client issues, with a primary...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job DescriptionJob Title: Indigenous Patient Care Quality OfficerJob Summary: We are seeking an experienced and dedicated Indigenous Patient Care Quality Officer to join our team at PHSA. The successful candidate will provide leadership and consultation in the identification, management, resolution, and education of patient/client issues, with a primary...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryThe Provincial Health Services Authority (PHSA) is seeking a highly skilled and experienced Indigenous Patient Care Quality Officer to join our team. This is a unique opportunity to make a meaningful contribution to the delivery of high-quality patient care and to support the development of a culturally safe and inclusive healthcare...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryThe Indigenous Patient Care Quality Officer provides leadership and consultation in the identification, management, and resolution of patient/client issues, with a primary focus on supporting complaints made by Indigenous patients and families.Key ResponsibilitiesProvides expert support to Directors, Medical Directors, and Managers in the...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Role SummaryVancouver Coastal Health is seeking an Indigenous Patient Navigator to join the Indigenous Health Patient Experience team. As an Indigenous Patient Navigator, you will be accountable for providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About the RoleVancouver Coastal Health is seeking an Indigenous Patient Navigator to join our team. As an Indigenous Patient Navigator, you will be accountable for providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families.Key ResponsibilitiesLiaise with...


  • Vancouver, British Columbia, Canada PHSA Full time

    Director of Indigenous Health and Cultural SafetyPHSA is seeking a Director of Indigenous Health and Cultural Safety to lead the development and implementation of strategies to improve the health of Indigenous people and their families in British Columbia.The successful candidate will provide strategic leadership to a core team of program managers who...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About the RoleVancouver Coastal Health is seeking an Indigenous Patient Navigator to join our team. As an Indigenous Patient Navigator, you will be responsible for providing day-to-day health system navigation support to create safe people, places, and systems for First Nations, Metis, and Inuit clients and their families.Key ResponsibilitiesBe accountable...


  • Vancouver, British Columbia, Canada Providence Health Care Full time

    Job Title:Lead Indigenous Patient Experience and Cultural Safety SpecialistJob Summary:Providence Health Care is seeking a highly skilled and experienced Lead Indigenous Patient Experience and Cultural Safety Specialist to join our team. The successful candidate will be responsible for promoting a safe, respectful, and civil working environment for patients,...


  • Vancouver, British Columbia, Canada PHSA Full time

    Director of Indigenous Health and Cultural Safety InitiativesPHSA is seeking a Director of Indigenous Health and Cultural Safety Initiatives to lead the development and implementation of strategies to improve the health of Indigenous people and their families in British Columbia.The successful candidate will provide strategic leadership to a core team of...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About the RoleVancouver Coastal Health is seeking a Director of Indigenous Workforce Experience to join our team. This is a pivotal role in promoting and fostering an inclusive and supportive work environment for Indigenous staff within VCH.The Director will be responsible for developing strategies, programs, and initiatives that enhance the recruitment,...