Restaurant Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Restaurant General Manager to lead our Ontario Inc. restaurant team. As a key member of our management team, you will be responsible for the overall success of the restaurant, ensuring exceptional customer service, ensuring compliance with health and safety regulations, and managing the day-to-day operations.

Key Responsibilities
  • Analyze budget to boost and maintain the restaurant's profits
  • Develop and implement cost-effective strategies to reduce expenses
  • Supervise and train staff to meet high standards of customer service and quality
  • Recruit, select, and develop a high-performing team
  • Manage inventory, control labor costs, and maintain a safe and clean environment
  • Negotiate with suppliers, manage budgets, and ensure timely payments
  • Develop and implement marketing strategies to attract and retain customers
  • Solve customer complaints, ensure customer satisfaction, and maintain a positive reputation
Requirements
  • College/CEGEP education
  • 1-2 years of experience in a similar role
  • Excellent leadership, communication, and interpersonal skills
  • Ability to work under pressure, multitask, and prioritize tasks
  • High school diploma required; degree in hospitality or a related field preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Free parking available


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