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High-Value Client Relationship Manager
7 days ago
This is a leadership role that offers a unique opportunity to lead and mentor our Account Director team to drive client retention, growth, and contract renewals.
Your Key Responsibilities- Oversee high-value client relationships and escalations to optimize processes for efficiency, collaboration, and profitability.
- Manage and grow a large and diverse client portfolio to maintain oversight of pricing and contract structuring.
- Act as a strategic advisor to key clients to ensure long-term partnerships and help ensure client success and satisfaction.
- Identify and execute growth opportunities within accounts to motivate and drive performance within the Account Director team.
- Maintain oversight of pricing and contract structuring to guide and develop a high-performing client services team.
- Align client needs with our agency capabilities to deliver exceptional work and manage client satisfaction, renewal strategies, and escalation management.
- A client-focused, revenue-driven leader with a track record of growth and experience in leadership, sales, and contract negotiation.
- A natural collaborator who thrives in a fast-paced agency environment and excels at building and maintaining high-value relationships.
