Key Holder
4 weeks ago
We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of our store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that our sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
Key Responsibilities:
- Provide inspirational, authentic, and personalized customer service to meet and exceed sales targets
- Support the Store Manager and Assistant Manager in maintaining a high level of store standards and operations
- Carry out essential start and end of day cash reconciliation and opening and closing the store on a rota basis
- Lead and motivate the sales team to achieve sales and customer service targets
- Develop and implement strategies to improve store performance and customer satisfaction
Requirements
To be successful in this role, you will need:
- Proven retail experience preferably within cosmetics
- The ability to provide inspirational, authentic, and personalized customer service
- Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
About Us
We are an equal opportunity employer and welcome applications from diverse candidates. We offer a competitive remuneration and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced retail professional looking for a new challenge, please apply today.
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