Key Holder

2 months ago


Montreal, Quebec, Canada ESTÉE LAUDER Companies Full time
Job Summary

We are seeking a highly motivated and experienced Key Holder to join our team at ESTéE LAUDER Companies. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities

• Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
• Use coaching and mentoring skills to lead by example and model behaviors for the sales team
• Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis
• Utilize retail and cash handling experience to support the Store Manager and Assistant Manager in achieving store goals

Requirements

• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Ability to provide proof of right to live and work in the country if invited to attend for interview

About Us

ESTéE LAUDER Companies is a leader in prestige beauty, with a culture that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
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