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Operations and Marketing Strategist

2 weeks ago


Markham, Ontario, Canada Johnson & Johnson Full time
The Marketing Operations Associate Role

This role will work closely with cross-functional partners in the development and implementation of Product and Customer Strategies, New Product Launches, Planning, Sales, Event Management and Operations.

The ideal candidate will be a results-driven individual who has the ability to demonstrate these qualities through characteristics such as being innovative, collaborative, insightful, inquisitive, and adaptable.

Key Responsibilities:

  1. Develop strong business partnerships with cross-functional areas including Sales, Marketing, Supply Chain, and Deliver to support the execution of business strategies.
  2. Partner with the Marketing team to develop Account and Product strategies that will be incorporated into the business planning process and our day-to-day operations.
  3. Collaborate with Marketing to create lifecycle management strategies and lead implementation across cross-functional partners.
  4. Actively participate in the development and execution of strategies and tactics for new product launches and the discontinuation of products at end of life.
  5. Lead Marketing, Sales, Supply Chain, and Deliver teams to process and prioritize requests for new Implant and/or Instrument set builds.
  6. Coordinate the updating of the Funnel of Life through strong partnerships with Sales and Marketing and ensure alignment with Supply Planning.
  7. Lead deployment excellence of sets through cross-functional collaboration.
  8. Maintain an asset pool that minimizes delivery times to customer, improves utilization, and drives operational efficiency.
  9. Generate insights on set deployments and provide actionable guidance back to the Marketing Teams.
  10. Proactively review and make recommendations to optimize implant/instrument set deployments in collaboration with the Marketing & Asset Management Teams.
  11. Lead the monthly review of the Capital Spend Report and generate balance to go action plans, improving investment aligning with capital and inventory targets.
  12. Be the Operations Lead in Supply Chain's S&OP process (demand forecast, SLOB, capital, and inventory efficiencies, etc.) highlighting the impact of operational items on the horizon to ensure visibility and cross-functional linkages.
  13. Lead the coordination of items and logistics related to Trade Shows, Education Events, Dinner Meetings, Labs, etc. in partnership with Marketing and Sales.
  14. Support internal & external ad hoc projects, processes, and requests as required and proactively identify, plan, and implement process improvement projects.