Site Implementation Specialist

2 weeks ago


Canada CERM Full time
About the Role

CERM is seeking a highly motivated and ambitious Site Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for implementing the CERM system, providing customer support, and software consultancy to our clients.

Key Responsibilities
  • Implement the CERM system at customer sites
  • Provide customer support and software consultancy
  • Lead implementation projects to a successful conclusion
  • Work with product management, helpdesk, and other teams to ensure an excellent customer experience
  • Manage accounts at a high level within the assigned region
  • Have experience of at least one ERP package, either as a consultant or as a senior end user
  • Understand that this role requires travel to customer sites (up to 50% travel)
  • Have excellent verbal and written communication skills in English (any additional language proficiency is very welcome)
Requirements
  • Motivated and ambitious individual
  • Based in the USA, Canada, or Mexico
  • Ability to travel to customer sites (up to 50% travel)
  • Excellent verbal and written communication skills in English
  • Experience of at least one ERP package
What We Offer

CERM offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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