Site Implementation Specialist

1 month ago


Canada CERM Full time
About the Role

CERM is seeking a highly motivated and ambitious Site Implementation Specialist to join our team. As a key member of our software consultancy team, you will be responsible for implementing the CERM system, providing customer support, and delivering training and consultancy to our clients.

Key Responsibilities
  • Lead implementation projects to a successful conclusion
  • Work with product management, helpdesk, and other teams to ensure an excellent customer experience
  • Manage accounts at a high level within the assigned region
  • Deliver training and consultancy to clients
  • Provide customer support and software consultancy
Requirements
  • Experience of at least one ERP package, either as a consultant or as a senior end user
  • Excellent verbal and written communication skills in English
  • Ability to travel to customer sites (up to 50% travel)
  • Strong interpersonal skills and team orientation
What We Offer

As a Site Implementation Specialist at CERM, you will have the opportunity to work with a great team of experienced software consultants, become a CERM expert, and contribute to the success of our business. We are constantly looking for new colleagues to help us evolve our business and strive for operational excellence.



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