Operations Coordinator

2 months ago


Grimsby, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Administrative Assistant to join our team. As an Operations Administrative Assistant, you will provide administrative support to various management and operational functions, including clerical tasks, data entry, and customer service.

Key Responsibilities
  • Provide clerical support to various management and operational functions, including photocopying, filing, faxing, emailing, and answering telephone calls.
  • Review, research, and/or enter data in various systems to support respective functional areas.
  • Compile data and provide various regular and ad-hoc reports to management for review and determination.
  • Serve as frontline customer service to receive, solve, and/or escalate customer inquiries and issues.
  • Assist management with Business Control Self-Assessment (BCSA) audit activity by retrieving data and/or files for review.
  • Responsible for records management tasks such as maintenance, destruction, and inventory.
Requirements
  • High School Diploma or GED required.
  • Previous clerical or customer service experience preferred.
  • General business skills such as typing, data entry, and review, and use of phone, copier, and fax.
  • Software skills, including use of Microsoft Office software and web-based applications.
  • Customer service skills necessary to effectively and professionally respond to requests.
  • Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
Benefits
  • Medical, dental, and vision benefits as of day 1, at no cost to employee.
  • Paid vacation starting at 3 weeks.
  • Defined contribution pension plan (DCPP) up to 7.5% employer match up with a max employee contribution of 4.5%.
  • Tuition reimbursement up to $5,250/calendar year.
  • Monthly recognition programs.
  • Lifeworks (EAP) - free counseling, employee discounts.


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