Food Service Team Lead

1 week ago


Musquodoboit Harbour, Nova Scotia, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that work schedules are met and quality standards are maintained.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide guidance on customer service and quality control.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  • Customer Service: Address customer complaints or concerns, ensuring that food and service meet quality control standards.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Fast-paced environment with tight deadlines, requiring standing for extended periods.
  • Personal Suitability: Excellent oral communication skills, client focus, efficient interpersonal skills, flexibility, and a team player attitude.
Work Conditions

35 hours per week, permanent position, with a focus on providing excellent customer service and maintaining high-quality food service operations.



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