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Food Service Team Lead

2 months ago

Musquodoboit Harbour, Nova Scotia, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff to ensure efficient service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain high-quality standards.
  • Operations Management
    • Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize inventory.
    • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Customer Service
    • Ensure that food and service meet quality control standards to exceed customer expectations.
    • Address customer complaints or concerns in a professional and timely manner.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods.
  • Personal Qualities
    • Excellent oral communication skills.
    • Efficient interpersonal skills.
    • Flexibility and ability to work as part of a team.
Working Conditions

35 hours per week, permanent position.