Sports Bar and Restaurant Leader

1 month ago

Vancouver, British Columbia, Canada Sports Illustrated Clubhouse Full time

Job Title: General Manager

Job Summary: We are seeking a highly experienced and skilled General Manager to lead our sports bar and restaurant, ensuring exceptional service, profitability, and a positive working environment for all staff members. The ideal candidate will have a proven track record of operational excellence, staff development, and customer satisfaction, with a focus on maximizing sales and maintaining high standards of quality.

Key Responsibilities:

  1. Leadership & Management: Lead, mentor, and motivate a team of servers, bartenders, kitchen staff, and supervisors to achieve top performance in customer service and operations.
  2. Guest Experience: Ensure a fun, friendly, and memorable experience for all patrons by upholding the highest service standards and maintaining a welcoming environment.
  3. Operations Oversight: Manage day-to-day restaurant operations, including inventory management, purchasing, scheduling, and staff assignments, while ensuring compliance with health and safety regulations.
  4. Financial Management: Oversee budgeting, forecasting, cost controls, and profit margins. Analyze financial reports and make adjustments to achieve revenue and expense goals.
  5. Staff Development: Recruit, train, and develop staff, creating a culture of teamwork, accountability, and professional growth.
  6. Marketing & Events: Work with the marketing team to promote special events, sports screenings, and new menu items. Drive customer engagement through social media and other promotional channels.
  7. Problem-Solving: Address and resolve any customer service issues, staff concerns, or operational challenges quickly and efficiently.
  8. Vendor Relations: Maintain strong relationships with suppliers and vendors to ensure timely deliveries, quality products, and competitive pricing.
  9. Compliance: Ensure the restaurant adheres to local, state, and federal laws regarding food safety, labor laws, and alcohol service.

Qualifications:

  1. Proven experience as a General Manager or similar leadership role in a high-volume restaurant or bar.
  2. Strong knowledge of restaurant operations, inventory management, and staff scheduling.
  3. Excellent leadership and communication skills with the ability to inspire and lead a diverse team.
  4. Experience in financial management, including budgeting, forecasting, and P&L analysis.
  5. Strong problem-solving and decision-making skills, with the ability to manage high-pressure situations effectively.
  6. Familiarity with sports bar environments and a passion for sports is a plus.
  7. Knowledge of food safety and health regulations.
  8. Proficient in restaurant management software and POS systems.

Benefits:

  • Competitive Wages
  • FUN Team and Culture
  • Potential Medical/Dental Group Health Benefits
  • Training, Development and Education Reimbursement

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