Regional Manager, Janitorial Operations Specialist
4 weeks ago
About the Role
As a Regional Manager, Janitorial Operations Specialist at BGIS, you will play a key role in driving operational excellence for janitorial services on the Infrastructure Ontario (IO) account. You will engage with janitorial staff, Sustainable Cleaning Solutions (SCS) management, and BGIS Corporate Support groups to understand, document, and improve current procedures focused on operational excellence.
Key Responsibilities
- Lead and manage the efficient and effective day-to-day operation of janitorial services in the north region of the IO account.
- Develop collaborative working relationships with the IO Account Facility Management team and assist the Facility Manager in addressing janitorial issues at specific sites.
- Identify and assess any issues that would affect the operation of janitorial services and engage the IO Account and SCS leadership teams to implement measures to control risks or resolve the issue.
- Develop and implement an operational plan, staffing, quality, supply logistics, financial, and customer satisfaction goals and objectives that align with those of the IO account.
Requirements
- Prior management experience in the janitorial services.
- Excellent interpersonal communication skills, including negotiation, problem resolution, and presentation skills.
- Detail-oriented with excellent organizational skills.
- Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
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