Full Time Thrift Store Sales Associate

4 weeks ago


Port Stanley, Ontario, Canada The Salvation Army Full time
Job Title: Full Time Thrift Store Clerk

The Salvation Army is seeking a highly motivated and detail-oriented Full Time Thrift Store Clerk to join our team in Port Elgin. As a key member of our retail operations, you will be responsible for providing exceptional customer service, sorting and processing donations, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Protect the integrity of all donated items and ensure accurate completion of customer transactions.
  • Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
  • Interact with customers/donors in a positive, friendly, and courteous manner.
  • Contribute to meeting store budgets by maintaining customer service standards and possessing knowledge of stock to respond to customer enquiries.
  • Assist with store layout plans to attract customers and ensure the attractiveness of the store through 'Tidy Maintenance'.
  • Replenish inventory levels based on supervisor's directions and provide customer service and greeting customers.
  • Unload donations and place stock in appropriate warehouse location and contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
  • Removal of inventory from sales floor as directed and abide by store policy and procedures.
  • Work with volunteers as assigned and inform your supervisor of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
Working Conditions:
  • This is a permanent full-time position based on 35 hours per week.
  • Schedule may vary from week to week and include weekdays and Saturday's.
  • This job requires the ability to stand for extended periods with frequent twisting, bending, crouching, and reaching is required; the ability to lift/move 20 to 29 pounds.
  • Your supervisor sets the hours of work and work schedule and flexibility in scheduling is required.
Qualifications and Education Requirements:
  • Completion of Secondary School.
  • Alternative combinations of education and experience may be considered.
Experience and Knowledge:
  • Have a minimum of three (3) months of prior related experience.
  • Cash handling experience is required.
  • Knowledge and experience using a cash register, debit machine, and/or credit card processing is a definite asset.
Skills and Capabilities:
  • Basic math skills required.
  • Attention to detail, problem-solving, and analytical skills.
  • Self-motivated/disciplined.
  • Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
  • Ability to maintain information in confidence and exercise good judgement.
  • Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
  • Excellent interpersonal skills, integrity, and adaptability.
  • Exhibit good listening skills, have strong oral/written communication skills.
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
  • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.


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