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Restaurant Operations Manager

2 months ago

Victoria, British Columbia, Canada SIZZLING TANDOOR RESTAURANT LTD Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Sizzling Tandoor Restaurant Ltd. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Service Development: Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
  • Supply Chain Management: Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible quality and value.
  • Customer Relations: Negotiate with clients for catering or use of facilities, addressing their needs and concerns in a professional and courteous manner.
  • Customer Complaints: Address customers' complaints or concerns in a timely and effective manner, ensuring their satisfaction and loyalty.
  • Operational Management: Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed efficiently and effectively.
Personal Qualities
  • Accuracy: Maintain accurate records and reports, ensuring that all information is up-to-date and reliable.
  • Flexibility: Demonstrate flexibility in responding to changing circumstances and priorities, adapting to new situations and challenges.
  • Organization: Maintain a high level of organization, prioritizing tasks and managing time effectively to meet deadlines and achieve goals.
Other Benefits
  • Permanent Position: This is a permanent position, offering stability and security for the right candidate.
  • English Language: The primary language of communication is English, and proficiency in this language is essential for success in this role.
  • Hours of Work: The working hours are 32 to 40 hours per week, providing a good work-life balance for the successful candidate.