Sales and Customer Experience Associate
1 week ago
SCP SCIENCE is a renowned manufacturer and distributor of analytical equipment, supplies, reagents, and certified reference materials for the inorganic analytical laboratories market.
The company was founded in 1980 and has since grown substantially through internal and contracted manufacturing, acquisition, and expansion of its sales distribution network around the world.
Job OpportunityWe are currently seeking a Sales and Customer Experience Associate who is interested in a long-term career within a professional working environment.
Responsibilities- Receive and process customer orders in a timely and efficient manner;
- Provide support to outside sales force to ensure that customers' needs are met;
- Answer customer inquiries and provide information about SCP SCIENCE's products and services;
- Keep customers informed about their respective orders, accounts, claims, and any other relevant information;
- Bachelor's degree in Chemistry or a related field or Diploma in Chemical Technology;
- 0-2 years of work experience in a similar position;
- Bilingualism (French & English) is essential; any additional language would be an asset such as Cantonese, Mandarin, Spanish, Portuguese, German, Italian, etc.;
- Able to find creative solutions to clients' problems;
- Excellent knowledge of Microsoft Office;
We offer a competitive salary range of $60,000 - $80,000 per year, depending on qualifications and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plan, and opportunities for professional development.
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