Senior Customer Experience Associate
4 days ago
The Senior Customer Experience Associate is the face of our branches, providing exceptional service to clients and contributing to the branch's targets. Key responsibilities include acting as a lobby leader, identifying and fulfilling sales opportunities, and nurturing long-standing relationships with customers.
Key Responsibilities:
• Act as a lobby leader, ensuring customers are appropriately triaged and/or assisted.
• Contribute to the Branch's targets by identifying and fulfilling simple sales opportunities.
• Nurture rich, long-standing relationships with customers.
What We're Looking For
We're seeking an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. If you have strong customer service skills, a willingness to assist in a professional, friendly, and efficient manner, and experience with conducting simple sales and providing financial advice, we'd love to hear from you.
Why Scotiabank
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank. We're committed to creating and maintaining an inclusive and accessible environment for everyone.
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Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleAt Scotiabank, we're seeking a highly skilled and customer-focused individual to join our team as a Senior Customer Experience Associate. As a key member of our branch network, you will be responsible for delivering exceptional service to our customers, building strong relationships, and driving sales growth.Key ResponsibilitiesAct as a lobby...
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