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Case Management Coordinator

1 month ago

Edmonton, Alberta, Canada Alberta Blue Cross Full time

At Alberta Blue Cross, we're committed to delivering exceptional customer experience and community leadership. As a Case Management Coordinator, you'll play a vital role in our team, ensuring seamless claim intake and maintenance processes.

Key Responsibilities:

  • Validate policy and benefit coverage for claimants.
  • Coordinate with internal and external stakeholders to ensure accurate claim processing.
  • Manage and upload incoming correspondences, forms, and documentation for claims adjudication.
  • Update claim information in our systems, including Access and FINEOS.
  • Collaborate with Case Managers, Adjudicators, and Payment Specialists to resolve claims-related issues.

Requirements:

  • Related post-secondary education.
  • Excellent knowledge and experience with Microsoft Office applications.
  • Strong analytical and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to work well under pressure and prioritize tasks effectively.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.