Data Caching Support Specialist

4 weeks ago

Montreal, Quebec, Canada Central Business Solutions, Inc Full time
Data Caching L3 Support Specialist

Job Summary:

We are seeking a highly skilled Data Caching L3 Support Specialist to join our team at Central Business Solutions, Inc. The successful candidate will be responsible for providing expert-level support for Autosys, Gemfire, and Redis plants, as well as improving operational processes and automation.

Main Responsibilities:
  • Level 3 production management of Autosys, Gemfire, and Redis plants, including handling escalations from Level 1 and Level 2, incident management, request fulfillment, problem management, and change management.
  • Deep-diving into complex troubleshooting, implementing changes, and serving as an escalation point for the Level 2 teams.
  • Improving operational processes and automation by proactively identifying, analyzing, and improving upon existing processes and tools.
  • Work in a global environment in a team that has members across the globe and provides support 24/7 in a follow the sun manner.
  • Creating and maintaining best practices / policies and ensuring that they are followed.
  • Work with External vendors and internal key stakeholders to plan and execute changes.
  • Participate in weekly review meetings and the squads' agile ceremonies, and actively engage with various engineering teams to review the infrastructure.
Requirements:
  • Experience with Linux System Administration (preferably Red Hat)
  • Hands-on data caching support (preferably Gemfire or Redis) experience.
  • Familiarity with batch scheduling (Autosys preferred)
  • Familiarity with scripting and orchestration (Perl, Python, Ansible, GitOps)
  • Experience with monitoring and alerting tools and modern observability concepts and tools.
  • Excellent written and oral English communication skills.
  • Independent problem-solving skills, self-motivated, and a mindset for taking ownership.
  • Knowledge of operational and agile, DevOps, and SRE concepts such as SLA, metrics, toil, SLIs/SLOs, observability, and automated deployment pipelines.
  • A minimum of 3-5 years of infrastructure production support experience, preferably in a regulated environment (e.g. finance IT)
Desired Skills:
  • Public/private Cloud experience
  • Experience with containerization technologies (Kubernetes/Openshift)
  • Experience with work management tools such as Jira, ServiceNow, Git
  • Experience with troubleshooting tools such as TCPdump and Wireshark.

About Us:

Central Business Solutions, Inc is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the needs of our clients.

  • Data Caching Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    2 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistWe are seeking a highly skilled Data Caching L3 Support Specialist to join our team at Central Business Solutions, Inc. The ideal candidate will have a strong background in Linux system administration, data caching, and batch scheduling.Key Responsibilities:Provide level 3 production management of Autosys,...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Autosys, and Gemfire to provide level 3 production support. The ideal candidate will have a strong background in...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Linux system administration, and batch scheduling to provide level 3 production support for our Autosys, Gemfire, and...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistWe are seeking a highly skilled Data Caching L3 Support Specialist to join our team at Central Business Solutions, Inc. This is a contract position that requires a strong background in Linux system administration, data caching, and batch scheduling.Key Responsibilities:Provide level 3 production management of...

  • Data Caching Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Data Caching L3 Support SpecialistJob Summary:Central Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team. As a key member of our infrastructure production support team, you will be responsible for providing expert-level support for our data caching systems, including Autosys, Gemfire, and Redis.Main...

  • Data Caching Support Specialist

    3 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Data Caching L3 Support SpecialistJob Summary:Central Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team. As a key member of our infrastructure production support team, you will be responsible for providing expert-level support for our data caching systems, including Autosys, Gemfire, and Redis.Main...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistCentral Business Solutions, Inc is seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Linux system administration, and batch scheduling to provide level 3 production support for our Autosys, Gemfire, and...

  • Data Caching Support Specialist

    1 month ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistAt Central Business Solutions, Inc, we are seeking a highly skilled Data Caching L3 Support Specialist to join our team.Job SummaryWe are looking for a seasoned professional with expertise in data caching, Linux system administration, and Autosys and Gemfire production management. The ideal candidate will have a...

  • Data Caching Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Data Caching L3 Support SpecialistJob Summary:We are seeking a highly skilled Data Caching L3 Support Specialist to join our team at Central Business Solutions, Inc. The successful candidate will be responsible for providing expert-level support for Autosys, Gemfire, and Redis plants, as well as improving operational processes and automation.Main...

  • Data Caching Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Data Caching L3 Support SpecialistJob Summary:We are seeking a highly skilled Data Caching L3 Support Specialist to join our team at Central Business Solutions, Inc. The successful candidate will be responsible for providing expert-level support for Autosys, Gemfire, and Redis plants, as well as improving operational processes and automation.Main...

  • Data Caching Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistLocation: Montreal (minimum 3 days a week)Type: ContractMain Responsibilities:As a Level 3 production support specialist, you will be responsible for managing Autosys, Gemfire, and Redis plants. This includes handling escalations from Level 1 and Level 2, incident management, request fulfillment, problem...

  • Data Caching Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job Title: Data Caching L3 Support SpecialistLocation: Montreal (minimum 3 days a week)Type: ContractMain Responsibilities:As a Level 3 production support specialist, you will be responsible for managing Autosys, Gemfire, and Redis plants. This includes handling escalations from Level 1 and Level 2, incident management, request fulfillment, problem...

  • Data Caching Support Specialist

    2 months ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job SummaryCentral Business Solutions, Inc is seeking a highly skilled Data Caching Support Specialist to join our team. As a Level 3 Production Manager, you will be responsible for managing the production environment of Autosys, Gemfire, and Redis plants.Main ResponsibilitiesHandle escalations from Level 1 and Level 2 teams, and manage incidents, requests,...

  • Data Caching Support Specialist

    2 months ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job SummaryWe are seeking a highly skilled Data Caching Support Specialist to join our team at Central Business Solutions, Inc. As a key member of our infrastructure production support team, you will be responsible for providing expert-level support for our Autosys and Gemfire environments.Key ResponsibilitiesProvide level 3 production management for...

  • Data Caching Support Specialist

    2 months ago

    Montreal, Quebec, Canada Central Business Solutions, Inc Full time

    Job SummaryCentral Business Solutions, Inc is seeking a highly skilled Data Caching Support Specialist to join our team. As a key member of our infrastructure production support team, you will be responsible for providing Level 3 production management of Autosys, Gemfire, and Redis plants.Main ResponsibilitiesHandle escalations from Level 1 and Level 2...