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Customer Service Representative

2 months ago


Ottawa, Ontario, Canada Golle Painting Inc Full time
About Golle Painting Inc

We are a leading construction company seeking a highly organized and detail-oriented individual to join our team as a Receptionist. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Front Desk Operations
    • Answer and direct phone calls, respond to emails, and greet visitors in a professional and courteous manner.
    • Manage and maintain the front desk area, ensuring it is tidy and organized at all times.
  • Administrative Support
    • Provide administrative support to the team, including data entry, filing, and record-keeping.
    • Assist with scheduling appointments, meetings, and events.
  • Customer Service
    • Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
    • Resolve customer complaints and issues in a fair and efficient manner.
  • Communication
    • Communicate effectively with clients, colleagues, and management, both verbally and in writing.
    • Prepare and distribute correspondence, reports, and other documents as required.
  • Technology
    • Operate and maintain office equipment, including computers, printers, and phones.
    • Use software applications, such as Microsoft Office, to perform administrative tasks.
  • Work Environment
    • Work in a fast-paced environment, with multiple priorities and deadlines.
    • Be able to work independently and as part of a team.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • Will train.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Organizational and time management skills.
    • Basic computer skills and knowledge of Microsoft Office.
Working Conditions

The Receptionist will work in a fast-paced office environment, with a combination of sitting, standing, and walking. The ideal candidate will be able to work independently and as part of a team, with excellent communication and interpersonal skills.

Language

The working language for this position is English.