Customer Service Representative

4 weeks ago


Ottawa, Ontario, Canada FedEx Full time
Job Title: Customer Service Representative

Join FedEx as a Customer Service Representative and be part of a team that delivers exceptional customer experiences. As a key member of our customer service team, you will be responsible for providing accurate information and assistance to customers, performing administrative duties, and promoting continued sales and generating potential incremental revenue.

Key Responsibilities:
  • Provide accurate information and assistance to customers requiring direct customer interface
  • Perform administrative duties necessary for efficient operations
  • Promote continued sales and generating potential incremental revenue
Requirements:
  • Diplôme d'études secondaires ou l'équivalent
  • Préférence accordée aux titulaires d'un diplôme d'études collégiales
  • Connaissance des règlements douaniers canadiens préféré
  • Connaissance services et systèmes de FedEx Express et FedEx Ground préféré
  • Capacité à reussir les examens de base et les examens periodiques
  • Pouvoir soulever des charges de 70 lb et manoeuvrer, avec l'aide d'un appareil approprié, des colis pesant jusqu'à 150 lb
Working Conditions:
  • Full Time: Tuesday-Saturday 8am-4pm
  • Work in a PC/Windows environment

As a Customer Service Representative, you will be part of a dynamic team that is committed to delivering exceptional customer experiences. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.



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