Business Development Support Specialist
7 days ago
We are seeking a highly skilled Business Development Support Specialist to join our team at SaskPower. This is a temporary full-time position until 02/12/2025.
Key Responsibilities- Provide exceptional customer service and support to internal and external stakeholders, ensuring timely and accurate responses to inquiries and concerns.
- Utilize standard corporate software applications (Microsoft Office Suite) to receive and investigate customer inquiries, complaints, and outage notifications, directing them to the appropriate resource when necessary.
- Process payments, issue refunds, prepare invoices, and initiate contact for payment collection, adhering to corporate quality guidelines.
- Determine customer needs by employing precise questioning techniques, ensuring personalized support and solutions.
- Maintain a working knowledge of departmental systems, processes, policies, and procedures, identifying areas for improvement and recommending enhancements.
- Assist in developing training programs for the department, fostering a culture of excellence and continuous learning.
- Bachelor's Degree, Diploma, Certificate, or Program in Business Administration, or equivalent, coupled with two years of administrative and/or customer service experience utilizing standard corporate software applications (Microsoft Office Suite), or equivalent.
- Ability to use standard corporate software applications (Microsoft, SAP, etc.)
SaskPower values diversity and inclusion, striving to create an inclusive workplace that represents the communities we serve. We encourage applicants from diverse backgrounds to participate fully in our selection process.
We prioritize hiring Indigenous Peoples, recognizing their valuable knowledge and experience. Our commitment to reconciliation and equity is evident in our dedication to addressing barriers and providing accommodations to ensure equal opportunities.
About UsSaskPower generates power for the people of Saskatchewan, powering growth and development while prioritizing safety, openness, collaboration, and accountability. We offer a challenging career environment where you can grow professionally while being part of a committed team.
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