Retail Representative

3 weeks ago


Vancouver, British Columbia, Canada Kiehl's Since 1851 Full time

Kiehl's Since 1851: A Legacy of Excellence

We are seeking a highly motivated and customer-focused individual to join our team as a Kiehl's Customer Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Meet or Exceed Sales Goals: Achieve individual sales targets established by management, while maintaining a deep understanding of our products and services.
  • Provide Exceptional Customer Service: Develop and maintain strong relationships with customers, ensuring a personalized and engaging shopping experience.
  • Visual Merchandising and Store Maintenance: Adhere to visual merchandising standards, maintain a clean and organized store environment, and ensure a high level of product presentation.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and support a positive store culture.

Requirements:

  • 2+ Years of Retail Experience: Proven track record of success in a retail environment, with a strong understanding of sales principles and customer service best practices.
  • Flexibility and Adaptability: Willingness to work flexible hours, including nights and weekends, and adapt to changing business needs.
  • Problem-Solving and Resourcefulness: Ability to think critically, solve problems, and make sound decisions in a fast-paced environment.

About Kiehl's Since 1851:

Kiehl's Since 1851 is a leading skincare and haircare brand, dedicated to delivering high-quality products and exceptional customer service. Our commitment to innovation, quality, and customer satisfaction has earned us a loyal following and a reputation as a trusted leader in the industry.



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