Hotel Reception Team Member

23 hours ago


Canmore, Canada Coast Canmore Hotel and Conference Centre Full time
Job Title: Hotel Reception Team Member

We are seeking a highly skilled and customer-focused Hotel Reception Team Member to join our team at Coast Canmore Hotel and Conference Centre. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

About the Role:

This is an exciting opportunity for a motivated and organized individual to take on the responsibility of managing hotel front desk operations, including registering guests, processing arrivals and departures, and providing exceptional customer service.

Responsibilities:
  • Register arriving guests and assign rooms efficiently
  • Process group arrivals and departures in a timely manner
  • Take, cancel, and change room reservations as required
  • Provide valuable information about hotel facilities and services
  • Offer general insights about points of interest in the area
  • Process guest departures, calculate charges, and receive payments accurately
  • Maintain accurate records of vacancies, reservations, and room assignments
  • Adhere to emergency and safety procedures
  • Pursue clerical duties such as faxing, filing, and photocopying
  • Respond to telephone calls and relay messages effectively
  • Support guests with special needs
  • Contact customers to deliver requested wake-up calls
Requirements:
  • Secondary (high) school graduation certificate
  • Will train, so no prior experience is necessary
  • Ability to work on-site only, with no remote options
  • Work setting: Hotel, motel, or resort environment
Compensation and Benefits:

We offer a competitive salary range between $40,000-$60,000 per year, depending on experience. Our comprehensive benefits package includes health and dental insurance, retirement savings plan, and paid time off.

About Us:

Coast Canmore Hotel and Conference Centre is a leading hospitality provider committed to delivering exceptional guest experiences. We strive to create a positive work environment that encourages teamwork, innovation, and growth.



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