Hotel Reception Team Member
23 hours ago
We are seeking a highly skilled and customer-focused Hotel Reception Team Member to join our team at Coast Canmore Hotel and Conference Centre. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.
About the Role:This is an exciting opportunity for a motivated and organized individual to take on the responsibility of managing hotel front desk operations, including registering guests, processing arrivals and departures, and providing exceptional customer service.
Responsibilities:- Register arriving guests and assign rooms efficiently
- Process group arrivals and departures in a timely manner
- Take, cancel, and change room reservations as required
- Provide valuable information about hotel facilities and services
- Offer general insights about points of interest in the area
- Process guest departures, calculate charges, and receive payments accurately
- Maintain accurate records of vacancies, reservations, and room assignments
- Adhere to emergency and safety procedures
- Pursue clerical duties such as faxing, filing, and photocopying
- Respond to telephone calls and relay messages effectively
- Support guests with special needs
- Contact customers to deliver requested wake-up calls
- Secondary (high) school graduation certificate
- Will train, so no prior experience is necessary
- Ability to work on-site only, with no remote options
- Work setting: Hotel, motel, or resort environment
We offer a competitive salary range between $40,000-$60,000 per year, depending on experience. Our comprehensive benefits package includes health and dental insurance, retirement savings plan, and paid time off.
About Us:Coast Canmore Hotel and Conference Centre is a leading hospitality provider committed to delivering exceptional guest experiences. We strive to create a positive work environment that encourages teamwork, innovation, and growth.
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