Hotel Reception Team Member

4 weeks ago


Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

The Coast Canmore Hotel and Conference Centre seeks an experienced Hotel Front Desk Clerk to join their team. As a key member of our front desk team, you will provide exceptional customer service to guests from around the world.

Job Summary

This is a permanent full-time opportunity with a salary range of $35,000 - $45,000 per year, depending on experience. The successful candidate will work 40 hours per week in a fast-paced environment.

Key Responsibilities
  • Guest Services: Register arriving guests and assign rooms, process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges and receive payments, and maintain an inventory of vacancies, reservations and room assignments.
  • Clerical Duties: Perform clerical duties such as faxing, filing, and photocopying, answer telephone and relay telephone calls and messages, and assist clients/guests with special needs.

In addition to providing excellent guest service, this role involves working closely with other departments within the hotel to ensure seamless operations.

If you are a team player who takes pride in delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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