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Sales Team Lead

2 months ago

Melville, Canada Friends Investments Limited Full time
About the Role

We are seeking a highly skilled and experienced Sales Team Lead to join our team at Friends Investments Limited. As a Sales Team Lead, you will be responsible for supervising a team of sales staff, assigning duties, and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Supervise and Co-ordinate Activities
    • Supervise staff (apprentices, stages hands, design team, etc.)
    • Assign sales workers to duties
    • Hire and train or arrange for training of staff
  • Manage Sales and Merchandise
    • Authorize return of merchandise
    • Establish work schedules
    • Sell merchandise
    • Prepare reports on sales volumes, merchandising and personnel matters
  • Customer Service and Conflict Resolution
    • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Inventory Management and Organization
    • Organize and maintain inventory
  • Financial Management
    • Manage cash
  • Performance Reviews and Development
    • Conduct performance reviews
    • Supervise office and volunteer staff
Requirements
  • Experience
    • 1 year to less than 2 years
  • Education
    • Secondary (high) school graduation certificate
    • or equivalent experience
  • Work Environment
    • Air conditioned
  • Work Setting
    • Retail business
  • Transportation
    • Own transportation
    • Public transportation is available
  • Physical Capabilities
    • Combination of sitting, standing, walking
What We Offer
  • Free Parking
    • Free parking available
  • Team Building Opportunities
    • Team building opportunities
  • Support for Newcomers and Refugees
    • Supports newcomers and/or refugees with foreign credential recognition
  • Support for Indigenous People
    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
    • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
    • Facilitates access to Elders who can offer support and guidance to Indigenous workers
  • Support for Visible Minorities
    • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
    • Offers mentorship programs that pair members of visible minorities with experienced employees
    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities