Salesforce (Sales Cloud) Lead - Technical Expert

3 weeks ago

Toronto, Ontario, Canada Capgemini Full time

Capgemini Canada is seeking a highly skilled Salesforce (Sales Cloud) Lead to join our team. As a key member of our team, you will be responsible for leading onshore delivery and managing a diverse team of technical professionals. Your expertise in Salesforce (Sales Cloud) will be crucial in ensuring flawless execution and successful implementation of Salesforce projects.

Key Responsibilities:

  • Provide technical guidance and support to the project team members in both onshore and offshore locations.
  • Allocate resources and prioritize work to ensure timely delivery according to agreed timelines.
  • Work closely with developers to identify effective technical solutions and proven approaches.

Required Skills:

  • Minimum 7 years of experience in successfully managing Salesforce projects, with at least 3+ years in a lead role.
  • Strong systems design experience, including the ability to design and explain complex systems interactions, data flows, interfaces, APIs, and other methods.
  • Excellent leadership and communication skills, enabling effective interactions with clients.
  • Extensive experience in "Sales Cloud" is required.
  • Proficient in the Telco Domain.
  • Proven experience in APEX and LWC, including writing SOQL queries and optimization, flows, configuration and admin.
  • Sound knowledge of data access and sharing rules (security model).
  • Familiarity with common integration patterns used between legacy systems to integrate with Salesforce platform.
  • Experience with Git and Deployment (SFDX).
  • Certifications preferred: PD1, PD2.
  • Experience in Omni Studio (Omniscripts, Data Raptors, Integration Procedures) is required.
  • Experience in Communications cloud is required.
  • Knowledge in Vlocity (SFI) CPQ is required.

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Collaborating with teams of creative, fun, and driven colleagues
  • Flexible work options enabling time and location-based flexibility
  • Company-provided home office equipment
  • Virtual collaboration and productivity tools to enable hybrid teams
  • Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
  • Other perks and wellness benefits like discount programs, and gym/studio access.
  • Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
  • Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring
  • Tuition assistance and weekly hot skill development opportunities
  • Experiential, high-impact learning series events
  • Access to mental health resources and mindfulness programs
  • Access to join Capgemini Employee Resource Groups around communities of interest

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